Frequently Asked Questions
Each and every flower has a unique lifespan. Some varieties can last a really long time! Like native flowers + orchids, which can last up to 2-4 weeks! Other more delicate blooms, like gardenia or lily of the valley may last 2-4 days as a cut flower. However most cut flowers have an average life span of 4 -7 days.
Every one of our bouquets and arrangements are sent out with a flower care card - so you can feel confident and fully equipped to care for your flowers. Please see here for how to best care for your blooms.
Requests for flowers will always be considered, but not guaranteed.
We work alongside Mother Nature and what she has provided for us to create with.
So at certain points of the year, there simply isn't any way to have certain varieties in your bouquet.
This being said, we are very lucky to have access to many growers who are skilled enough to produce a variety that may be slightly out of season.
We are highly skilled at arranging your artisan blooms.
In our opinion it is a greater thrill to trust the process in placing your order and leaving it to us to create something memorable and magical for your special someone!
Yes. We would be honoured to share in one of the biggest days in your life!
We only have a limited number of spots available to create and install wedding florals, so please get in touch to see if we can assist you on your Wedding Day.
You can send us a Wedding Inquiry here.
Yes! Whatever event you are considering splashing out on flowers for, we would love to be involved!
Whether you are creating a romantic Engagement Party or planning the ultimate Baby Shower, we would love to assist you in making your event dreams come to life.
You can send us an Event Inquiry here.
By ordering our fresh blooms via our website, or over the phone, you are able to select the day you would like to have your flowers delivered.
Note: When ordering online please ensure you put your nominated a time & date in the 'notes' section of the cart BEFORE you head to the checkout, otherwise the default delivery will be same day if ordered before 11am or next day if ordered after this time - the default delivery time is what best suits our courier's delivery schedule on those days.
We will always endeavour to deliver as close as possible to any specified time, however exact times cannot be guaranteed.
If there is a time you have in mind for your order, please let us know in the notes section upon checkout.
We will try our very best to accommodate this.
We offer a professional + friendly delivery service 7 days a week to the Southern Highlands region of NSW.
Please see here for a full list of our delivery locations.
Tillaura Lou Artisan Blooms is a beautiful collection of fresh + local , seasonal cut flowers.
We provide a professional + friendly delivery service 7 days a week, while also offering a gorgeous selection of indoor plants + botanic, alongside a curated collection of everyday luxury gifting.
We also offer a bespoke wedding + events floral service with over 12 years of industry skills and knowledge.
Any questions can be forwarded to our email flowers@tillauralou.com or you can touch base here via our website messaging service.
Not at all. Whether you're picking up a small treat or curating a full floral and giftware bundle, there's no minimum spend required.
We offer a range of convenient payment options for our flower subscriptions.
You can pay online using PayPal by simply adding your subscription to the cart and checking out via our online store.
Prefer to speak to someone? Give us a call on 0400 221 053 to order over the phone.
Alternatively, visit our Contact Us page to send through an enquiry, and we’ll be in touch to discuss the payment method that best suits you.